Every Daisihome’s item is personalized and made to order, so total delivery time has two parts: production time plus shipping time. Please read both when estimating arrival.
While some of our products are printed and produced in-house at our US facilities, we also work with trusted suppliers worldwide to offer our customers a wider selection of products. Because each product may have a different production and fulfillment process, delivery times can vary accordingly.
We process orders Monday through Friday, Eastern Standard Time, excluding major postal holidays.
Please refer to the timeframes below to estimate your delivery date:
All timeframes are estimates and may vary depending on product type, order volume, and carrier operations
Note:
1. During peak seasons such as Mother’s Day, Father’s Day, and Christmas, delivery may take longer than estimated. We appreciate your understanding.
2. These timeframes apply to US (excluding Hawaii and Alaska) and Australia orders with standard shipping.
3. Delivery to military addresses is currently limited.
4. Detailed customizations may require an additional 1–several business days, depending on design complexity.
If you have any specific shipping time requirements, please contact our Support Team via email at [email protected] or [email protected].
Please include your ORDER NUMBER and the details of your requested delivery timeframe so we can assist you accordingly.
You’ll receive a confirmation email with a tracking link once your order ships. Please allow 5–7 days for the carrier to scan and update the tracking information.
If no tracking information is available yet, the carrier may not have scanned your package. Updates will appear once it is processed.
Tracking statuses:
- Confirmed: Order received but not yet shipped.
- On its way: Order has shipped and is in transit.
- Out for delivery: Package is on the way to you.
- Delivered: Package has been delivered.
- Attempted delivery: Delivery was attempted but unsuccessful.
You can request a shipping address change within 2 hours of placing your order, as long as it has not entered production.
Please contact us via email with your order number and the correct shipping address.
Note: We cannot change an address from a US domestic address to an international address, or vice versa.
If your tracking information hasn’t been updated for an extended period, please contact us with your order number.
If your tracking shows “Delivered” but you haven’t received your package, please check your mailbox, front porch, reception/front desk, neighbors, and other safe areas around your address.
Carriers may sometimes mark a package as delivered shortly before the actual delivery. If you still can’t locate your package, please contact our support team for assistance.
Note: